KitchenAid

Visualize in a kitchen environment

Provide insights about the product features

Explore the product through animations

Case studies : Webpage of KitchenAid presenting the built-in refrigerator with triggered 3D animations allowing to discover the product as in-store. Each hotspot triggers a different animation : open and close the fridge doors, open and close the freezer drawer. The webpage also presents the different options online shoppers can choose from to create their custom built-in refrigerator.
Case studies frame 1
Case studies frame 1

Customize your Built-in KitchenAid Refrigerator

KitchenAid were looking to offer online customers an interactive product discovery and customization experience for their built-in refrigerators, in order to help them to choose from a large range of product models and options.

Challenges

Present the inside and outside of the refrigerators

Allow customers to select & preview the available colorways in a kitchen environment

Provide detailed insights into the product technology and innovative features

Solution

With Emersya’s technology, KitchenAid were able to create an interactive 3D experience for each of the refrigerator models in their “built-in” range.

The 3D experience transports the online customer into a kitchen with the refrigerator built into the units. The consumer can choose the color and material of the cabinet units to help visualize how the product would look in different fitted kitchen styles. This helps in the decision process for choosing the color and materials for the refrigerator’s exterior.

3D animations of a Kitchenaid fridge to present the different options of finishes for the exterior (2 colors), the cabinet (3 colores) and 3 different medallion end caps on handles. You click on the option and choose the finish you want and it appears directly on the 3D view.
Fully interactive 3D product configurator

KitchenAid were able to provide detailed information on the product features and technology by adding interactive annotations. Customers can click on the numbered pins to open the annotation and the viewpoint will automatically change to allow them to see the feature more clearly.

With Emersya’s platform it is possible to manage multi-language annotations so that they will be automatically displayed in the customer’s language according to their web browser settings.

Triggered 3D animation of a Kitchenaid fridge to display the various compartments. You click on the triggers created with Emersya on the 3D view of the product and it opens the doors to show the inside of the compartment. On the screenshot, the 4th trigger have been clicked. It gives informations about the "adjustable spill resistance glass shelves".
Interactive annotations

KitchenAid also prepared triggered animations on the Emersya platform, to empower customers with the complete freedom to open and close all the doors, draws and compartments of the refrigerator, as though they were in a showroom.

Triggered 3D animation of a Kitchenaid fridge to display the various freezer compartments. You click on the triggers created with Emersya on the 3D view of the product and it opens the doors to show the inside of the compartment.
Triggered 3D animations

A custom designed user interface was purpose built to guide customers through the online product configuration process. The interface is seamlessly linked to the Emersya Interactive 3D viewer using API. The camera angle automatically changes when the customer switches among the options, in order to show the part of the product being customized. The customer can even choose to hide or display the product options they wish to purchase.

About the company

KitchenAid is an American home appliance brand owned by Whirlpool Corporation.

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